Client Services Coordinator

1 month ago


Melbourne, Victoria, Australia Findex Full time
About the Role

We're seeking a highly motivated and organized individual to join our Client Services team as a Client Services Officer. As a key member of our team, you'll play a vital role in ensuring efficient workflow management, providing administrative support, and delivering high-quality client service.

Key Responsibilities
  • Prepare accurate client review reports for Financial Advisers.
  • Liaise with fund managers and maintain client portfolios through financial planning software.
  • Book appointments, manage documents, and perform data entry tasks.
  • Deliver exceptional client service and outputs in written and verbal form.
What We Offer
  • Comprehensive training and a dedicated buddy to support your growth.
  • A clear career development pathway and ongoing training support.
  • Opportunities to advance your career and develop new skills.
About You
  • You have experience delivering exceptional Client Services and a genuine interest in Financial Planning.
  • You possess excellent client and stakeholder relationship management skills.
  • You have top-notch attention to detail and organizational skills.
  • You're a genuine team player with the ability to empower others to learn and develop.
About Our Team
  • We're a passionate team with a wealth of knowledge in Client Services and financial planning.
  • We're supportive, positive, and collaborative, with a passion for delivering quality service.
  • We're connected with stakeholders in the business, both locally and nationally.
About Us

We're a dynamic business that values a client-first approach and empowers our people to operate from wherever they're most engaged, productive, and collaborative.

We're committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds, and experiences.



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