
Pursue a challenging and rewarding role as a Team Leader in our Parking and Road Safety team.
1 week ago
Overview
This is a full-time permanent position working 38 hours per week with monthly RDO. Salary includes superannuation benefits.
Maintenance of roads and parking facilities is crucial for public safety and amenity. The Parking team within the Compliance Operations Unit works towards ensuring compliance with Acts, Local Laws and Regulations.
The Team Leader Parking and Road Safety provides high-quality leadership to guide the team in achieving their objectives. You will be responsible for coaching, developing and motivating officers to improve performance, providing strategic direction through data analysis, and implementing process improvements.
You will work individually and as part of a team to ensure effective management of priorities, time and resources. Shift times may vary from 6:15am to 16:00pm during the week with occasional overtime on weekends.
Responsibilities:- Lead and manage a team of parking officers to achieve targets and improve performance.
- Analyse and assess team performance against targets and identify opportunities for improvement.
- Provide exceptional customer service and contribute to service excellence in enforcement of Acts and Local Laws.
- Plan and deliver parking enforcement services and manage time and priorities effectively.
- A current Australian driver's license (required).
- Proven experience in leading people, including supervision, development planning and feedback.
- Experience in applying parking law, evidence collection, note-taking, conflict resolution and court procedures.
- Ability to analyse and assess team performance against targets and identify improvements.
- Superior customer service skills and demonstrated service excellence in a similar role.
- Knowledge of engaging with people to achieve open communication and collaboration.
- Strong time management, prioritisation and organisational skills.
- Experience in planning and delivering parking enforcement services.
- Proficient computer skills in Microsoft Office.
- High integrity and in-depth knowledge of relevant legislation.
- Extensive opportunities for training and career development.
- Salary sacrifice options.
- Work-life balance and flexible work options.
- Employer-supported study assistance schemes.
- Wellness programs.
- Up to 20 weeks primary parental leave and up to 5 weeks secondary parental leave.
- Purchase leave.
- Ceremonial leave.
- Gender affirmation leave.
- Family violence leave.
Please submit your application online along with your CV and cover letter outlining your relevant skills and experience. Please also upload any other relevant documents. Applications close at 11:30 pm on Wednesday 17 September 2025.
Merri-bek City Council is an equal opportunity employer and welcomes applications from diverse candidates.
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