Team Leader Parking and Road Safety

Join to apply for the Team Leader Parking and Road Safety role at Merri-bek City Council.

About Merri-bek City Council

Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne's CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne's CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

The Role

The Parking team is within the Compliance Operations Unit and is part of the Amenity and Compliance branch. The Parking and Road Safety Team contributes to the safety and amenity of the municipality through the provision of information, assistance and advice to the community, and the enforcement of Acts, Local Laws and Regulations.

The Team Leader Parking and Road Safety is responsible for providing high-quality leadership, administration, customer service and technical support across the Parking Team. You will guide, coach, train and motivate a team of officers to achieve team objectives, provide strategic direction through data and pattern analysis, and implement improved ways of working.

Working both individually and as part of a larger team, you will be self-motivated, organised, have high attention to detail and be able to work with conflicting priorities. Shift times vary from 6.15am to 16:00pm during the week with occasional overtime on weekends.

Skills And Experience Required

• A current Australian driver's license (required)
• Proven experience in leading people, including day-to-day supervision, development of work and development plans and providing constructive feedback.
• Experience in the application of parking law including evidence collection and note-taking, and conflict resolution and court procedure is required.
• Able to analyse and assess team performance against team targets and identify improvement opportunities.
• Superior customer service skills and demonstrated experience delivering service excellence in a similar role.
• Demonstrated knowledge of, and experience of ways to engage with people to achieve open communication and collaboration.
• Demonstrated ability to manage time, including setting priorities, planning and organising one's own work to complete assigned tasks.
• Experience in planning and delivering parking enforcement services.
• Demonstrated computer skills in Microsoft Office software applications.
• High level of personal integrity
• In-depth knowledge of relevant legislation

What The Role Can Offer

• Monthly RDO
• Extensive opportunities for training & career development
• Salary sacrifice options
• A real sense of work-life balance & flexible work options
• Employer-supported study assistance schemes
• Wellness programs

Further support offered for our staff

• Up to 20 weeks primary & up to 5 weeks secondary parental leave
• Purchase leave
• Ceremonial leave
• Gender affirmation leave
• Family violence leave

How To Apply

Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the council's new name of Merri-bek City Council.

Please note that applications must only be submitted online; applications will not be accepted via email.

Merri-bek City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, sexuality and gender identity, age and ethnic background. Merri-bek City Council is a Child Safe organisation.

Applications close: 11:30pm, Wednesday 17 September 2025.

For further information about this position please contact Gareth Tanner on 0493 255 061.

Should you require access or modifications for the recruitment process, please contact the Recruitment Team.

General notes

Merri-bek is a great place to live, work and play. We encourage everyone to apply and discuss opportunities to develop your knowledge and experience. Council is committed to removing barriers and ensuring access to employment where possible at any point in the recruitment, onboarding and during your time at Council.

#J-18808-Ljbffr

---