Personal Banking Consultant
3 days ago
About ANZ
We're a leading financial institution dedicated to improving the wellbeing and sustainability of our customers. Our team is passionate about delivering exceptional customer experiences through personalized service and innovative solutions.
Job Summary
As a Personal Banker at ANZ, you'll play a key role in helping our customers achieve their financial goals. You'll provide tailored banking solutions, offer expert advice, and build strong relationships with our customers.
Key Responsibilities:
- Provide seamless branch experiences for customers by meeting their end-to-end banking needs.
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to significant uplifts in customer engagement and advocacy, creating real customer value.
- Actively participate in and support bank programs and initiatives.
- Take responsibility to 'know your customer' from a risk perspective and ensure compliance with ANZ and branch policies and procedures.
Requirements
To succeed in this role, you'll need:
- Exceptional customer focus and retail experience.
- Experience in using digital channels and promoting technology.
- Able to multi-task and highly adaptable to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance and excellent communication skills.
What We Offer
At ANZ, we're committed to providing our employees with the resources and opportunities they need to grow and develop their careers. We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ.
Salary: $60,000 - $80,000 per annum, depending on experience.
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