Customer Banking Specialist Relief

3 days ago


Wagga Wagga, Australia CommBank Full time

Job Summary:

The Customer Banking Specialist Relief will provide exceptional customer service to customers in the Young branch, supporting their overall banking needs and delivering a seamless banking experience.

Key Responsibilities:

  • Deliver in-depth conversations with customers to understand their banking needs and provide tailored solutions.
  • Support customers with account maintenance, credit product applications, and financial health checks.
  • Provide education and demonstrations on in-branch technology and digital banking options.
  • Problem-solve and provide effective solutions while championing CommBank's risk-adverse culture.

Requirements:

  • Proven experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills and ability to articulate financial terms clearly.
  • Ability to ask the right questions, find solutions, and act with integrity.
  • Capacity to work in a busy, commercial, and driven retail environment.
  • Genuine interest in building a career with CommBank and improving the financial wellbeing of customers.

What We Offer:

As a Customer Banking Specialist Relief, you will be part of a community that supports you professionally and personally. You will also have the opportunity to network across CommBank's Indigenous Employee Network.



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