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Insurance Claims Specialist
2 weeks ago
As a professional in claims management, you will play a pivotal role in delivering exceptional service to clients across accident and health insurance classes.
Key Responsibilities- Manage accident and health claims from inception to closure, ensuring timely and effective outcomes.
- Collaborate with brokers, medical professionals, and assessors to deliver high-quality support services.
- Support clients through their recovery journey, facilitating their return to work and overall wellbeing.
- Provide exceptional customer service throughout the claims process.
About Your Skills and Experience
- A minimum of 1 year's experience in a case management role within insurance is required.
- Previous experience within accident and health is highly beneficial but not essential.
- A strong focus on customer service, with the ability to build rapport over the phone and handle varying client expectations and demands.
- A highly empathetic approach to dealing with clients, possessing the ability to be friendly yet professional.
