Youth Employment Coach Lead

2 weeks ago

Mitchelton, Queensland, Australia SYC Full time

About the Role

We are seeking a dedicated and experienced Senior Youth Employment Coach to join our team at SYC. As a key member of our team, you will play a crucial role in guiding, mentoring, and supporting young individuals aged 15-24 in their education or career journeys.

Key Responsibilities

  • Proactively support the Transition to Work (TtW) manager to effectively manage day to day site operations to achieve all agreed targets and site KPI's
  • Provide expert operational advice, coaching and support to all TtW employees
  • Work collaboratively and professionally with colleagues to welcome and engage individuals by phoning or visiting the sites
  • Reverse market to employers and broker opportunities for participants to achieve sustainable employment outcomes
  • Build and maintain positive relationships with employers, relevant stakeholders, and participants
  • Provide individual case management support, facilitating participant development tailored to overcome their barriers and helping them into employment and education

About You

We are looking for someone who is highly organised and enjoys creating a positive working environment. You will be able to develop your leadership skills, manage change and innovation in service. The successful candidate will demonstrate:

  • Ability to provide leadership/support along with a willingness to share information and knowledge with others
  • Strong verbal and written communication skills, including the ability to write timely and accurate communications, project notes and reports
  • Effective collaboration skills with colleagues, such as providing expert advice, coaching and support as required
  • Self-motivation and initiative, with well-developed organisational skills and the ability to meet deadlines and attend to multiple tasks and priorities
  • Previous experience in training, developing and leading high performing teams
  • Well-developed problem-solving skills and the ability to prioritise competing demands

What We Offer

  • Increase your pay with Salary Packaging options
  • Enjoy an additional day off to celebrate your Birthday
  • Access an additional one week of paid leave each year, through SYC loyalty leave
  • Stay healthy with discounted Corporate Private Health Cover
  • Access our free and confidential Employee Assistance Program
  • Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
  • Enjoy special benefits with Beaurepaires.

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