Senior Youth Employment Coach

3 weeks ago

Mitchelton, Queensland, Australia SYC Full time

About the Role

We are seeking a dedicated and experienced Senior Youth Employment Coach to join our team at SYC. As a key member of our team, you will play a crucial role in guiding, mentoring, and supporting young individuals aged 15-24 in their education or career journeys.

Key Responsibilities

  • Proactively support the Transition to Work (TtW) manager to effectively manage day-to-day site operations to achieve all agreed targets and site KPIs.
  • Provide expert operational advice, coaching, and support to all TtW employees.
  • Work collaboratively and professionally with colleagues to welcome and engage individuals by phoning or visiting the sites.
  • Reverse market to employers and broker opportunities for participants to achieve sustainable employment outcomes.
  • Build and maintain positive relationships with employers, relevant stakeholders, and participants.
  • Provide individual case management support, facilitating participant development tailored to overcome their barriers and helping them into employment and education.

About You

We are looking for someone who is highly organised, enjoys creating a positive working environment, and is able to develop their leadership skills, manage change, and innovation in service. The successful candidate will demonstrate:

  • Ability to provide leadership/support along with a willingness to share information and knowledge with others.
  • Strong verbal and written communication skills, including the ability to write timely and accurate communications, project notes, and reports.
  • Effective collaboration skills with colleagues, such as providing expert advice, coaching, and support as required.
  • Self-motivation and initiative, with well-developed organisational skills and the ability to meet deadlines and attend to multiple tasks and priorities.
  • Previous experience in training, developing, and leading high-performing teams.
  • Well-developed problem-solving skills and the ability to prioritise competing demands.

What We Offer

  • Salary packaging options.
  • An additional day off to celebrate your birthday.
  • Access to an additional one week of paid leave each year, through SYC loyalty leave.
  • Discounted corporate private health cover.
  • Access to our free and confidential Employee Assistance Program.
  • Access to special discounts on memberships and fitness activities through Goodlife, Fitness First, and Zap Health Clubs.
  • Special benefits with Beaurepaires.

About SYC

SYC exists so everyone can succeed. We are a non-profit human services organisation, investing back into the Australian community, helping tens of thousands of people every year with housing, education, and employment.

To learn more about us, visit our website: https://www.syc.net.au/services/employment#transition-to-work

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