
Workplace Operations Coordinator
2 days ago
As a key member of our team, the Assistant Workplace Lead plays a pivotal role in ensuring the smooth operation of our corporate workplace environment. This includes overseeing daily operations, managing direct reports, and maintaining regular client communication.
The ideal candidate will have strong customer service skills, excellent time management, and the ability to work autonomously in a dynamic corporate environment.
- Deliver exceptional customer service and maintain regular stakeholder engagement
- Manage a small team of direct reports and provide coaching and guidance as needed
- Oversee contractor performance, assist with vendor procurement processes, and manage purchase orders and invoice verification
- Conduct regular safety audits, ensure regulatory compliance, and implement best practice operations
- Maintain premises in excellent condition, provide reception support, and coordinate kitchen operations and meeting room bookings
- Support property risk management, business continuity planning, and follow escalation procedures and incident reporting protocols
We're seeking a professional with:
- Strong customer service focus with professional yet friendly corporate presentation
- Excellent time management, organisational skills, and team collaboration abilities
- Confident communication with all stakeholder levels from executives to contractors
- Current NV1 security clearance (or willingness to obtain and maintain)
- Problem-solving capabilities with flexibility to adapt to rapidly changing situations
As a key contributor to our team, you will bring:
- Strong problem-solving skills with the ability to think critically
- Excellent communication skills with the ability to engage stakeholders at all levels
- Strong organisational skills with the ability to manage competing priorities
- A customer-focused approach with a passion for delivering exceptional service
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