Workplace Coordinator

3 weeks ago

Melbourne, Victoria, Australia Cushman & Wakefield Full time
Overview

We are seeking a Workplace Coordinator in Melbourne. This role is ideal for someone passionate about hospitality, experience-driven service, and creating a welcoming workplace environment. Reporting to the Director, Workplace Experience, this role is the first point of contact for visitors and plays a vital part in delivering workplace services that are seamless, helpful, and engaging.

Key Responsibilities

  • Deliver a professional and friendly welcome experience to all visitors and guests

  • Manage meeting room bookings, event support, AV setup, and catering coordination

  • Respond to workplace enquiries via phone, email, and in person

  • Support workplace operations including mail handling, locker management, and inventory coordination

  • Conduct regular office floor checks, log maintenance or WHS issues, and liaise with service providers

  • Coordinate onboarding packs and technology setup for new starters

  • Assist with process improvements and contribute to an inclusive, service-oriented team culture

What We're Looking For

  • Background in hospitality, reception, or workplace concierge services (ideally within a corporate environment)

  • Excellent communication skills and a warm, professional manner

  • Ability to multi-task, stay organised, and remain calm under pressure

  • Strong attention to detail and confidence using workplace systems

  • Certificate III in Hospitality (preferred)

  • A proactive, team-focused mindset with a genuine passion for great service

Why Join Us

  • Work in a welcoming and inclusive team environment

  • Be part of a global business with a strong people-first culture

  • Gain experience in a high-profile client setting

  • Contribute meaningfully to daily workplace experience and operations

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live, working at Cushman & Wakefield means you will benefit from;

  • Being part of a growing global company;

  • Career development and a promote from within culture;

  • An organisation committed to Diversity and Inclusion

We are committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and promoting within our organisation, as well as leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward staff with a comprehensive employee benefits program.

DEI and Equal Opportunity

We have a vision of the future, where people simply belong. We support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times. INCO: "Cushman & Wakefield"


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