Customer Banking Representative

2 weeks ago


Brisbane, Queensland, Australia Commonwealth Bank of Australia Full time

About the Role

We are seeking a skilled Customer Banking Specialist to join our team in Bundaberg. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and helping our customers achieve their financial goals.

Key Responsibilities

  • Provide in-depth conversations with customers to understand their banking needs and preferences.
  • Support customers with account maintenance, credit product applications, and financial health checks.
  • Educate customers on our in-branch technology and digital banking options.
  • Problem-solve and provide effective solutions to customer inquiries.

Requirements

  • Experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills and ability to articulate financial terms clearly.
  • Ability to work in a busy, commercially driven retail environment.
  • Genuine interest in building a career with the Commonwealth Bank of Australia.

About Us

The Commonwealth Bank of Australia is a leading financial institution with a long history of serving our local communities. We offer a range of market-leading products, services, and technology to help our customers achieve their financial goals.

Why Work with Us

As a Customer Banking Specialist with the Commonwealth Bank of Australia, you will have the opportunity to positively impact our customers' lives and be part of a collaborative and high-performing culture.



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