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Hospitality Operations Manager
2 months ago
We are seeking a highly skilled Hospitality Operations Manager to join our team at Melbourne & Olympic Parks. As a key member of our hospitality team, you will play a critical role in delivering exceptional food and beverage experiences across our world-class venues.
Key Responsibilities- Drive operational excellence across all food and beverage touchpoints within the precinct.
- Identify and implement improved ways of serving our guests, enhancing speed of service and introducing new equipment to provide superior customer outcomes.
- Manage complex and strategically important hospitality projects from planning through to execution.
- Create innovative pop-up concepts that enhance accessibility and boost customer engagement while driving revenue growth.
- You have a customer-centric approach and a focus on delivering exceptional experiences.
- You are able to manage multiple stakeholders with ease, building trust in your working relationships quickly.
- You adopt a collaborative mindset and approach when dealing with internal and external partners.
- You have effective planning skills, ensuring upcoming requirements are well considered and coordinated between various parties.
- You possess strong influencing and negotiation skills, allowing you to make meaningful improvements in your space of expertise.
- You can balance competing demands like a pro, thriving in a fast-paced environment.
- You have functional experience working within the entertainment or hospitality industries.
Melbourne & Olympic Parks is an iconic, multi-venue precinct with a passion for delivering world-class customer experiences. We are committed to creating an inclusive environment for all employees and celebrate diversity. If you are a motivated and experienced hospitality professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
