Showroom Operations Manager

5 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $120,000
Job Description

The role of Showroom Manager is to oversee the daily operations of a Sydney location, with a focus on sales performance, customer experience, and warehouse logistics.

You will lead and support a dynamic local team, build lasting client relationships, and foster a high-performing, collaborative environment that reflects our commitment to excellence.

  • Foster a strong commitment to our mission, vision, and values while promoting an inclusive and welcoming environment.
  • Leading and developing a passionate team to create a supportive, high-performing environment.
  • Driving sales and delivering exceptional customer experiences that align with our design ethos.
  • Overseeing showroom and site operations, including inventory accuracy, warehouse logistics, and visual merchandising.
  • Providing expert design consultations, preparing tailored presentations and quotes for our customers.
  • Managing stock levels, resolving operational issues, and ensuring seamless day-to-day efficiency.
  • Building lasting customer relationships, becoming a trusted advisor throughout their journey.
  • Monitoring team performance, identifying areas for growth, and implementing improvement plans.
  • Preparing monthly reports on sales, leads, customer retention, and conversion, and adjusting strategies to achieve targets.
  • Representing the brand at meetings, industry events, and marketing initiatives to strengthen our presence.
Requirements
  • Proven leadership skills in a luxury retail or showroom environment.
  • Confidently engage in proactive and professional collaboration with all internal and external stakeholders.
  • Demonstrate strategic leadership, operational efficiency, and a strong customer-first approach while optimising workflow and business outcomes.
  • Bestow a positive, proactive attitude combined with a commitment to continuous learning and curiosity.
  • Work well independently with a willingness to take initiative.
  • Embody a positive teamwork outlook and collaborative attitude.
  • Be available to work across 7 days in various locations as required to maximise our impact.
Benefits
  • Access to ongoing professional development, additional training, and support.
  • Opportunities to collaborate with internal and external stakeholders.
  • Positive team culture.
  • Generous company perks.
  • Focus on work life balance and personal wellbeing.
About Us

We are a leading Australian family business established in 2016. We pride ourselves on designing and developing a comprehensive range of everyday-use products that meet the highest standards of quality and excellence.

Our promise of quality extends beyond our product offering. We adopt a holistic approach, striving to uphold excellence across every touchpoint of our experience.

Guided by quality, trust, innovation, passion, and responsibility, our team shares the same belief and commitment that by enriching spaces we can enrich lives.

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