Data-Driven Customer Insights Professional

1 week ago

Melbourne, Victoria, Australia beBeeInsights Full time $120,000 - $150,000
Customer Insights Manager Job Description

This is an exciting opportunity for a commercially savvy and analytically sharp individual to join our team as a Customer Insights Manager. As a key member of our organization, you will be responsible for uncovering insights from data and turning them into actionable strategies that drive business growth.

The ideal candidate will have a strong background in customer insights, strategy, or analytics, with advanced skills in data analysis, Power BI reporting, and system mapping. You will work closely with senior leaders and cross-functional teams to identify trends, opportunities, and challenges that guide decision-making.

You will also play a critical role in shaping our customer strategy by developing and implementing initiatives that align with our overall business objectives. Your ability to communicate complex data insights to stakeholders and influence decisions at all levels will be essential in driving success.

Key Responsibilities:
  • Unlock insights through advanced data analysis and reporting
  • Develop and implement customer strategies aligned with business objectives
  • Work closely with senior leaders and cross-functional teams to drive decision-making
  • Communicate complex data insights to stakeholders and influence decisions
Requirements:

To succeed in this role, you will need:

  • Proven experience in customer insights, strategy, or analytics
  • Strong commercial acumen and ability to connect data to business outcomes
  • Advanced skills in data analysis, Power BI, and system mapping
  • Exceptional communication and stakeholder engagement skills
What We Offer:

We are committed to providing a competitive salary package, including super, an incentive-based program, and opportunities for professional development. Our organization values internal promotion and development, employee recognition programs, and a positive work-life balance.

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