Disaster Recovery and Business Continuity Specialist

1 month ago


Melbourne, Victoria, Australia AU017 Mercer Outsourcing (Australia) Pty Ltd Full time

We are seeking a seasoned Disaster Recovery and Business Continuity Specialist to join our Risk team at AU017 Mercer Outsourcing (Australia) Pty Ltd. This role will be based in Australia, with a hybrid work arrangement requiring at least two to three days of on-site work per week.

The primary responsibility of this position is to lead the development, implementation, and ongoing management of our Business Resilience Management capability across various lines of business.

Key Responsibilities
  • Lead the development and implementation of our Business Resilience Framework in collaboration with business owners, including incident, emergency, and crisis management.
  • Deliver business resilience management approaches in alignment with legislative and regulatory requirements, as well as industry best practices.
  • Facilitate the Operating Unit through activities such as Business Impact Analysis exercises and Business Resilience Plan development/updating.
  • Develop policies, procedures, and relevant documentation.
  • Establish and maintain strategic relationships with internal and external stakeholders.
  • Monitor adherence to the Business Resilience Management policy and framework.
  • Plan and facilitate Business Recovery Plan test requirements and exercises in accordance with the global MMC Business Resilience Management program and framework.
  • Promote visibility for an annual calendar of Business Resilience Management activities.
  • Work with stakeholders to integrate crisis response, business continuity, and disaster recovery planning across business lines.
  • Lead incident response activities to drive resolution and minimize disruption as a key member of the Incident Response Team (IRT).
  • Develop and report on Business Resilience Management activities to Boards, management, regulators, partners, and clients.
  • Provide periodic training on Business Resilience Management.
Requirements
  • A minimum of 10 years' experience in professional services or customer services organizations.
  • Demonstrated experience driving and implementing Business Resilience management programs in Australian Superannuation and/or Banking contexts.
  • Relevant risk management and technology qualifications are advantageous.
  • Excellent verbal and written communication skills.
  • Strong time management and business acumen skills.
  • People management skills.
  • Demonstrated stakeholder management capabilities.
  • Ability to work effectively across the organization.
  • Self-motivation with initiative, energy, and drive to succeed.

This role offers a competitive salary package of AUD $120,000 - $150,000 per annum, depending on experience, along with opportunities for career growth and professional development.



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