Senior Claims Specialist

3 days ago


Adelaide, South Australia beBeeClaims Full time $70,129 - $79,500

Take the next step in your claims career.

You'll be the primary point of contact for landlords navigating property damage, tenant issues, or financial loss. You'll support them through every stage of their claim – ensuring the process is smooth, efficient, and handled with care and professionalism.

About This Role
  • Manage claims from start to finish – Own a portfolio, providing clear, timely updates and outcomes.
  • Deliver exceptional customer service – Be the trusted advisor during stressful times.
  • Collaborate with various teams – Work with assessors, trades, internal departments, and external partners for the best outcomes.
  • Apply sound judgment – Balance policies, procedures, and empathy in decision-making.
  • Drive continuous improvement – Share ideas and feedback to enhance processes and services.
Your Key Responsibilities
  • Empathy & compassion – Demonstrate genuine care for customers and their concerns.
  • Strong communication skills – Deliver clear, professional, and confident communication at all times.
  • Integrity & accountability – Always act with integrity and take responsibility for actions and decisions.
  • Digital confidence – Feel comfortable using digital systems and tools to manage work efficiently.
  • Time management – Prioritize tasks effectively and manage time to meet deadlines.
  • Resilience & flexibility – Adapt to changing circumstances and thrive in a dynamic environment.
About Our Organisation

We're committed to creating a workplace culture that values diversity, inclusivity, and employee well-being.



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