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Customer Relationship Experience Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeRelationship Full time $90,000 - $120,000

Embark on a dynamic and impactful role as a Customer Relationship Experience Specialist, delivering exceptional results through win-win solutions that meet customers' needs and objectives.

Your key responsibilities will include:

  • Developing an expert understanding of customers' current and future goals to design tailored solutions
  • Educating and supporting customers with their digital literacy and online banking needs as we continue to innovate our offerings
  • Guiding customers through personalized lending solutions, exploring tailored personal loans and credit card options to help them achieve their goals

To succeed in this role, you will consistently demonstrate:

  • Proven ability to achieve sales results through customer-centric solutions
  • Confidence in communicating with customers face-to-face and over the phone, building strong relationships and rapport
  • Ability to quickly understand and share what makes our bank unique and valued by customers
  • Drive for collaboration, working together to achieve our goals

In return, you can expect:

  • A permanent, full-time position located in Coogee
  • A competitive compensation package and comprehensive benefits, including health and wellbeing support, learning opportunities, and more

We're making better, bigger – and we'll get there with you. If you're passionate about delivering exceptional customer experiences, let's connect.

This is a great opportunity to join a team dedicated to promoting local growth and nurturing meaningful relationships within our community.