Bell Desk Associate

1 week ago

Melbourne, Victoria, Australia Hyatt Full time
{"title": "Bell Desk Associate", "content": "About the Role

As a Bell Desk Associate at Park Hyatt Melbourne, you will be responsible for providing exceptional service to our guests by assisting with luggage handling, storage, and transportation. You will work closely with the Bell Desk Assistant Manager to ensure a smooth and efficient operation of the department.

Some of the key responsibilities include:

  • Meet and greet guests arriving and departing the hotel in a friendly and helpful manner
  • Verify arrival and departure details and arrange luggage handling, storage, and transportation as requested by guests
  • Safely valet park vehicles into the car park
  • Handle guest inquiries and requests, and be familiar with Melbourne and its surroundings
  • Promptly take guest luggage efficiently to and from the guestrooms
  • Assist the Concierge with basic functions

Benefits of working with us:

  • Leading global hotel brand with career advancement opportunities
  • Complimentary and discounted accommodation at over 1,000 Hyatt properties worldwide
  • Complimentary duty meals while on shift
  • Discounted food and beverage and Park Club health and day spa treatments
  • Discounted onsite car parking
  • Employee assistance program – benefit from free, immediate, and confidential support for any work, health, or life concern
  • Generous paid time off and holiday policies, including paid parental leave and wellbeing leave
  • 10% discount with NIB Health insurance
", "format": "html"}

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