Administrative Support Specialist
7 days ago
About Equans
Equans is a leading provider of technical services across Australia & New Zealand, and globally, is on the lookout for a dynamic and experienced Administrative Support Specialist to join our Electrical and Communications team at our office to complement our exceptional project support team.
Job Summary
The purpose of this position is to provide full-service support to the Electrical and Communication business day-to-day operations including compliance of systems and processes, reporting, invoicing, and general administration.
Key Responsibilities
- General administration duties such as: Processing purchase orders, Liaising with suppliers, contractors, customers, and technicians, Management of shared in-boxes and ad hoc tasks as required.
- Providing administrative support to the project managers.
- Maintaining customer service documentation.
- Follow up on any outstanding work documentation and invoices.
- Work within customer portals.
Requirements
- The ability to pick things up quickly.
- A confident and initiative-taking temperament.
- Ability to communicate with clients, colleagues, and technicians in a clear and confident manner.
- Openness to learn how to use multiple new computer systems/programs.
- Intermediate to advanced computer & MS Office skills.
- Experience with Great Plains highly desirable, but not necessary.
- Excellent written and verbal communication skills.
- Proven aptitude for managing competing priorities with successful deliverables.
- Ability to maintain high standards of customer service in a high-pressure environment.
- Superior organisational skills and attention to detail.
- Previous experience in a fast-paced administration role.
- Self-motivation & a drive to achieve desired outcomes within set timeframes.
What We Offer
- A talented team environment and learning experience.
- Strong and supportive leadership.
- Training provided for aspects of the role such as specialised computer systems and client portals.
- Company paid life insurance.
- Employee Assistance Program.
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