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Credit Control Specialist
2 months ago
SG Fleet is a leading financial services company that specializes in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we have a total portfolio under management of $2.5 Billion and over 1200 employees.
Perks and Benefits- Recharge and relax with up to four extra days of leave each year, known as Wellness days
- Industry-leading 20 weeks paid parental leave
- Save with vehicle salary packaging
- Monetary service milestone awards
- Recruitment referral bonus
- Discounted mobility products and services
- Flexible work arrangements
- Career progression opportunities
- Education support towards growth, including an individual learning budget per year and free access to LinkedIn Learning
- Two paid volunteer days each year to give back to causes that matter
- Health and wellbeing support, including a subsidy and an innovative Employee Assistance Program
This position is responsible for supporting key Accounts Receivable administration duties, including payment allocations, lease terminations, and managing internal and external customer enquiries. The position also assists with the collection of outstanding debt and contacting customers where their debt has exceeded the due date of payment to negotiate payment timing.
Key Responsibilities- Timely payment allocations against open invoices in SAP, following up with customers to identify disputes and negotiate remediation plans
- Ensuring vehicles are terminated in SAP within agreed timeframes upon receipt of end-of-lease payouts
- Collecting on outstanding debts, negotiating with customers regarding overdue and disputed invoice amounts
- Developing and maintaining productive relationships with internal teams, particularly with Commercial teams, to understand invoice disputes and agree outcomes on overdue accounts
- Ensuring bespoke customer invoicing is sent on time and accurately, and processing direct debit/refunds
- Addressing internal and external customer queries within agreed timeframes
- Reconciliation skills, G/L understanding, and effects of debits and credits and GST
- Some knowledge of accounting and accounting systems
- Solid Excel skills
- Creates teamwork, is flexible, and maintains an organized, open, and approachable working style
- Actively creates useful internal, external, and cross-functional relationships and negotiates strongly
- Critically analyzes information and solves problems, demonstrating resourcefulness, perseverance, financial and legal astuteness, and accountability
- Strong organizational and prioritization skills, meeting specified deadlines and reporting regularly on progress
- Communicates professionally, thinks and plans ahead, and delegates workloads effectively
- Has strong technical/numerical skills, shares knowledge, and is thorough and accurate
- Good negotiation skills
