Healthcare Operations Manager
1 week ago
About National Pharmacies
For over 100 years, we at National Pharmacies have cared for the community with a vision of creating a healthier nation. As a membership-based organisation, we are a market leader in the dynamic healthcare industry.
We build relationships to ensure extraordinary customer service and provide advice to fulfil our purpose - Caring for People, Enabling Health and Inspiring Wellness.
We are currently seeking a Service Manager to join our Pharmacy team on a 12-month maternity leave contract.
Job DescriptionYour Key Responsibilities:
- Customer Service: Provide exceptional customer service and consult with customers to ensure they receive the best advice for their health and beauty needs.
- OTC Operations: Oversee the successful daily operations of the OTC area of the pharmacy.
- Store Presentation: Ensure stores are beautifully presented and well-stocked to create a welcoming experience for customers.
- Team Leadership: Inspire and lead the OTC team to deliver outstanding and professional customer service for every member and customer.
About You:
- You will have relevant retail and people management experience in pharmacy.
- You will be motivated and able to guide and lead others.
- You will have a positive attitude and ability to manage multiple tasks in this busy role.
- You will be able to work flexible hours.
What We Offer:
- Employee discounts across our range of health, beauty and optical products.
- Support to achieve nationally recognised qualifications in Community Pharmacy.
- A supportive environment that genuinely cares about its customers through sponsorships and investment in our business.
- Our annual Employee Awards night.
Salary Estimate: $80,000 - $110,000 per year, depending on experience and location.
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