Ideal Sales Professional Wanted

13 hours ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $90,000 - $120,000
Job Description

As a Customer Experience Manager, you will play a key role in delivering exceptional sales experiences for our retail customers. You will be responsible for assisting the management of our instore Customer Experience Team and for the delivery of an engaging vehicle sales journey.

Reporting to the Retail Centre Manager, this is a dynamic role that requires strong communication skills and the ability to multitask in a fast-paced environment. You will work closely with the team to achieve targets and success, including F&I.

The ideal candidate will have a passion for cars, technology, and helping people find the perfect solution for their needs. They will possess strong written and verbal communication skills and proficiency in Microsoft Office and digital platforms.

Responsibilities
  • Acquire product knowledge and provide comprehensive information throughout the product demonstration process
  • Sell finance and insurance products for in-store team members after customer quotation, working with the Central F&I team as required
  • Explain product benefits and features, establishing strong rapport with customers using interpersonal skills and anticipating their needs
  • Assist with customer enquiries, answering questions about vehicles, aftermarket products, and financial services
About You
  • Customer-focused individual with experience in sales and a proven track record of delivering results
  • Strong leadership skills, able to motivate and manage the team effectively
  • Previous experience with Finance & Insurance is essential
  • Ability to multitask in a fast-paced environment
  • Proficiency in Microsoft Office and confidence using digital platforms
What We Offer
  • Thorough training and development opportunities
  • Supportive team environment and career growth prospects
  • Flexible work policy and annual Wellbeing Leave Day and Volunteering Leave Day
  • Employee benefits program and discounts on vehicle purchases

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