Customer Transformation Expert

2 days ago

Melbourne, Victoria, Australia beBeeIndustry Full time $90,000 - $120,000

Deliver innovative solutions to transform organizations with AI-enhanced technology.

A global leader is seeking a driven and passionate professional to join its team in Australia as a Customer & Industry Workflows Specialist Solution Consultant.

The successful candidate will play a pivotal role in driving customer success by delivering tailored solutions that address complex business challenges.

You will work closely with clients to understand their needs, recommend product-specific solutions, and ensure their ongoing satisfaction.

Key Responsibilities:

  • Develop, position, and provide product solutions during sales cycles.
  • Conduct in-depth discovery workshops with telecommunications providers, MVNOs, and converged service operators across Australia and New Zealand.
  • Demonstrate how Customer & Industry Workflows accelerate telco transformation.
  • Build trusted relationships with ANZ Telco customers and ecosystem partners.

Requirements:

  • Expertise in the Telco industry.
  • Advanced ability to develop and provide product solutions.
  • Excellent communication and relationship-building skills.

This is an excellent opportunity to make a significant impact on customer experience and contribute to the company's mission to make the world work better for everyone.

With a strong understanding of the Telco industry and exceptional communication skills, you will thrive in this dynamic role and drive customer success through innovative solutions.

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