Dynamic Hospitality Leader Wanted

3 days ago

Brisbane, Queensland, Australia beBeeHotel Full time $73,000

Lead Hotel Operations Coordinator

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We are seeking a highly skilled and experienced Lead Hotel Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of the hotel's front desk, concierge services, and guest relations.

">About the Role:">

The successful candidate will possess excellent communication and leadership skills, with a minimum of 1 year of experience in a hospitality setting. You will be required to have a valid RMLV and Approved Managers Licence, as well as a strong ability to work effectively in a fast-paced environment.

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  • ">
  • Front Desk Operations: Manage the front desk operations, including check-in/check-out procedures, room assignments, and guest complaints.">
  • Concierge Services: Coordinate concierge services, such as tour bookings, restaurant reservations, and other guest requests.">
  • Customer Service: Provide exceptional customer service and resolve guest issues promptly and professionally.">
  • Record Keeping: Maintain accurate records and reports, including guest feedback and employee performance evaluations.">
  • Staff Development: Assist with staff training and development, as well as contribute to the overall success of the hotel's operations.">
">

This is a fantastic opportunity for an ambitious and dedicated individual to take on a leadership role within our team. If you are passionate about delivering exceptional guest experiences and are eager to develop your skills and knowledge in a dynamic and supportive environment, we encourage you to apply.

">Requirements:">
  • ">
  • Experience: Minimum 1 year of experience in a hospitality setting.">
  • Licenses: RMLV and Approved Managers Licence (valid).">
  • Skills: Excellent communication and leadership skills.">
  • Availability: Able to work effectively in a fast-paced environment.">
  • Demonstrated Ability: Demonstrated ability to provide exceptional customer service.">
  • Organization: Strong organizational and time management skills.">
  • Flexibility: Ability to work rotating shifts, including evenings and weekends.">
  • Availability: Available to start immediately.">
">

Please note that this is not a job description but rather a rephrased version of the original text, while maintaining its essential content and meaning.

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