Customer Banking Professional
1 week ago
We are seeking a highly skilled Customer Banking Specialist to join our team at the Brimbank Shopping Centre Branch. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic banking solutions to our customers.
Key Responsibilities- Conduct in-depth conversations with customers to understand their banking needs and provide tailored solutions
- Support customers with account maintenance, credit product applications, and financial health checks
- Provide education and demonstrations on in-branch technology and digital banking options
- Problem-solve and provide effective solutions while championing our risk-adverse culture
- Proven experience delivering exceptional customer service in financial services, retail, or hospitality
- Excellent communication skills and ability to articulate financial terms clearly
- Ability to ask the right questions, find solutions, and act with integrity
- Ability to work in a busy, commercial environment and see the big picture for customers
- Genuine interest in building a career with Commonwealth Bank and improving the financial wellbeing of our customers
As part of our application process, you may be required to complete an online assessment. We encourage you to complete these steps within 48 hours of applying.
We are committed to making a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way.
If you're already part of the Commonwealth Bank Group, you'll need to apply through Sidekick to submit a valid application.
We're aware of some accessibility issues on this site, particularly for screen reader users. If you require additional support, please contact HR Direct on 1800 989 696.
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