
Governance Process Specialist
2 weeks ago
We are seeking a highly skilled Governance Analyst to join our team.
This role will involve providing support to our Group Life & Retirement business unit, focusing on documenting, developing, and delivering operational frameworks and business processes.
- Documenting current processes
- Identifying efficiency gaps
- Developing and recommending standardized operating processes
- Supporting in delivering information sessions and training
The successful candidate will work closely with a supportive team to make practical recommendations, communicate changes, and ensure risks are managed appropriately.
Key Responsibilities- Support the development of a centralized framework and tools to manage annual attestations, partner insurer questionnaires, and other contractual obligations for the business unit
- Coordinate with internal stakeholders across TAL to facilitate training and information sessions on existing or new initiatives
- Contribute to the development, implementation, and maintenance of operational risk control registers in collaboration with the Line 1 Risk team
- Document process flow diagrams and change impact summaries for key business processes and stakeholder areas
- Coordinate and conduct business requirements workshops with internal stakeholders and provide business process training to the Group Partnerships team
- Create and maintain a comprehensive catalogue of business processes, process flows, and definitions
- Prepare monthly Risk Committee reports and packs as required
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Experience with Microsoft Lists, Power BI, Visio, and SharePoint
- Proven ability to lead and deliver multiple concurrent projects
- Experience in coordinating work across enterprise functions, including engagement with senior leaders
- Ability to identify and implement continuous process improvements and operational efficiencies
- High-level organizational and administrative skills, with the ability to manage large volumes of information from diverse stakeholders
- Exceptional communication skills, both written and verbal, including presentation skills
We value diversity and inclusion, and welcome applications from people with diverse experiences, perspectives, and backgrounds. If you require adjustments during the recruitment process, please let us know.
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