Retail Operations Manager

1 week ago

Brisbane, Queensland, Australia The Body Shop International Limited Full time
Unlock Your Potential

The Body Shop International Limited is seeking a motivated and experienced Retail Operations Manager to join our team in Brisbane. As a key member of our retail operations team, you will play a vital role in driving store sales and performance.

About the Role

This exciting opportunity is perfect for someone who has a passion for delivering exceptional customer service and leading a high-performing team. You will be responsible for coaching and developing your team members to achieve outstanding results, while maintaining a strong focus on operational excellence.

Your Key Responsibilities
  • Clinical Leadership: Work closely with the Store Manager to drive store sales and performance, achieving business objectives and targets.
  • Team Development: Coach and develop your team members to deliver exceptional customer service, improve sales skills, and maintain a positive work environment.
  • Operational Excellence: Oversee store operations, ensuring seamless execution of daily activities, and maintaining a clean and safe working environment.
  • Communication: Foster strong relationships with customers, colleagues, and external partners, promoting a culture of collaboration and respect.
What We're Looking For

We're looking for an experienced Retail Operations Manager who possesses:

A proven track record in retail operations, with a focus on sales growth and team development.Excellent leadership and communication skills, with the ability to motivate and inspire others.Strong analytical and problem-solving skills, with the ability to make informed decisions.A passion for delivering exceptional customer service and driving business results.A willingness to learn and adapt to new challenges and initiatives.About Us

The Body Shop International Limited is a global beauty brand committed to making a positive impact on people and the planet. Our mission is to provide innovative, high-quality products that inspire confidence and self-expression, while promoting sustainability and social responsibility.

We offer a competitive salary range of $60,000 - $80,000 per annum, based on experience and qualifications. In addition to a generous compensation package, we offer a range of benefits, including:

A comprehensive training program to support your professional development.A supportive and inclusive work environment that fosters creativity and innovation.Opportunities for career advancement and growth within the company.A flexible and dynamic work schedule that allows for work-life balance.

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