Customer Service Ambassador

2 days ago


Mona Vale, New South Wales, Australia Pittwater RSL Full time

Pittwater RSL is a community-focused club that aims to enhance its members' lifestyles. We are currently seeking a highly motivated Customer Service Ambassador to join our team.

As a key member of our operational team, you will be responsible for delivering exceptional customer experiences across various areas, including bar, gaming, and front-of-house operations. Your primary focus will be on ensuring that our patrons receive outstanding service while maintaining a clean and safe environment throughout the club.

We are looking for an individual who possesses excellent communication skills, a passion for customer service, and the ability to work effectively in a dynamic environment. If you are a team player who thrives in a fast-paced setting, we encourage you to apply for this exciting opportunity.

The ideal candidate will have prior experience in customer-facing roles, with a strong emphasis on providing top-notch service. Additionally, they should be proficient in cash handling, have basic knowledge of beverage mixing and cocktail preparation, and be comfortable working with Keno and TAB operations. Familiarity with RSA and RCG competency cards is also desirable.

In return for your hard work and dedication, you can expect a competitive salary under the Pittwater RSL Club Employee Collective Agreement, which includes penalty rates for Saturday, Sunday, and Public Holidays. Our remuneration package reflects our commitment to recognizing and rewarding our employees' contributions to the club's success.

This role requires a high level of flexibility, as you will be expected to work various shifts, including weekdays, nights, weekends, and public holidays. However, we prioritize staff well-being and strive to accommodate rosters where possible, provided adequate notice is given.

If you are a customer service enthusiast who shares our values of Customer Focus, Safety, Integrity, Inclusivity, and Fun, we invite you to explore this career opportunity further. Please note that obtaining NSW RSA and RCG Competency Cards may be required, and we will support you in achieving these qualifications while reimbursing 50% of the costs.



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