Customer Service Representative

6 days ago


Mona Vale, New South Wales, Australia Pittwater RSL Full time

Pittwater RSL - Serving our community, enhancing your lifestyle.

Are you a customer service expert with a passion for delivering exceptional experiences? If so, we invite you to explore this exciting opportunity at Pittwater RSL.

We are seeking dynamic individuals who share our Club's values of Customer Focus, Safety, Integrity, Inclusivity, and Fun. As a Customer Service Attendant, you will be responsible for providing an outstanding customer experience by utilizing your expertise to develop, establish, and maintain relationships alongside quality service standards.

Key responsibilities include:

  • Delivering exceptional customer service
  • Operating in various areas, including bars, gaming, and front-of-house operations
  • Maintaining a clean and safe environment throughout the Club
  • Assisting patrons in all areas
  • Preparing beverages and cocktails
  • Handling cash transactions accurately
  • Operating Keno and TAB systems
  • Balancing daily tills
  • Being flexible with work schedules, including weekdays, nights, weekends, and public holidays
  • Holding a current NSW RSA & RCG Competency Card (we can assist with obtaining these qualifications)

This role requires you to serve as a model and ambassador for the Club, embodying our values and promoting a positive image. If you're looking for a career in hospitality, we offer training and succession planning to support your growth.

We strive to provide a rewarding work environment with competitive remuneration under the Pittwater RSL Club Employee Collective Agreement, including penalty rates for Saturday, Sunday, and Public Holidays.



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