Bowling Experience Associate

3 days ago

Tasmania, Australia beBeeGuestService Full time $40,000 - $60,000

About The RoleAre you looking for a fun and fast paced working environment?
Could you help us create lasting memories for our guests by providing an outstanding guest experience?
If so, then look no further
The What...A dynamic role which means you may be required to work in multiple departments, but if you have a passion for a particular area, we'd like to hear from you
Key Responsibilities:

  • Provide friendly and exceptional guest service at all times.
  • Assist guests with setting up their bowling experience.
  • Answer the phone and handle guest inquiries.
  • Prepare great tasting food adhering to all recipes and specifications.
  • Be aware of all promotions, specials, and current pricing.
  • Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary and responding to guest needs in a timely manner.
  • Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
  • Restock and prepare supplies for shift change and or close.
  • Maintain record of daily operations as required with communication book and checklists.
  • Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville's cleanliness standards.
  • Adhere to all company policies and procedures including all health and safety policies and procedures.
  • Be polite and courteous with guests and fellow team members.
  • Communicate with shift leaders and managers.
About Us

Splitsville Entertainment is Canada's premier family entertainment centre. Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience. At Splitsville we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.

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