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Technical Support Associate

3 weeks ago

Tasmania, Australia beBeeTechnical Full time $89,687 - $94,670
Job Role: Technical Support Associate

This is a part-time fixed-term contract until 24 December 2026. The role can be based in either Hobart, Launceston, or Devonport.

The Position:

This position provides technical and administrative support to the development community by working closely with internal teams, customers, and external stakeholders. Key responsibilities include stakeholder liaison and education, interpreting customer applications and documentation, and managing enquiries, applications, and complaints.

Key Responsibilities:
  • Interpreting and reviewing customer applications and documentation for compliance with requirements and relevant legislation.
  • Providing timely, accurate technical advice and administrative assistance to internal and external stakeholders.
  • Liaising with customers, permit authorities, and other stakeholders to guide them through development-related processes and requirements.
  • Managing enquiries, applications, and complaints, working towards resolutions or escalating when necessary.
Requirements:
  • A Certificate IV in Customer Engagement, Business Administration, or equivalent experience.
  • Experience or strong understanding of development processes, relevant legislation, and regulatory requirements.
  • Previous experience in local government or within a building, design, or plumbing environment.
  • Excellent written and verbal communication skills, with the ability to explain technical information clearly.
  • Strong time management and organisational skills, with the ability to meet deadlines and legislative requirements.
  • Solid technical skills, including experience with databases, business applications, and Microsoft Office tools.
Why This Opportunity:

Opportunities for career growth, training courses, and access to subject matter experts are available. We value diversity and welcome a range of perspectives and identities to enrich our work.