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Developing Business Capabilities
2 weeks ago
The Field Services Content and Capability Development Manager will lead a team of professionals responsible for designing and implementing training programs for the field services team across Australia.
This role reports to the Executive Manager Learning Capability and Knowledge, driving learning content creation, facilitating workshops, and collaborating with experts to address learning needs.
Key Responsibilities:
- Lead the design and implementation of training programs for the field services team.
- Create engaging learning content, facilitate workshops, and collaborate with experts to address learning needs.
- Drive the professional growth of the team and contribute to the organization's ongoing success.
Required Qualifications:
- Proven experience in leading learning and development teams, with expertise in content creation and capability development.
- Excellent communication and interpersonal skills, with the ability to manage multiple projects and meet tight deadlines.
- Experience in digital learning, online content creation, learnership programs, and customer service soft skills training in telecommunications or similar operational environments.
nbn is committed to creating an inclusive, flexible, and supportive work environment where everyone can feel heard, valued, and respected.
