Luxury Spa Ambassador

24 hours ago

Brisbane, Queensland, Australia beBeeWellness Full time $65,000 - $85,000
Key Responsibilities

We are seeking a dedicated and customer-focused individual to join our team as a Spa Host.

The successful candidate will be responsible for:

  • Contacting guests prior to their arrival to confirm services
  • Welcoming guests, checking them in, and providing a comprehensive orientation
  • Promoting and selling spa services and retail items to enhance the guest experience
  • Staying up-to-date with knowledge on spa services and amenities to provide expert recommendations
  • Identifying and following trends in the luxury spa industry to stay ahead of the competition
  • Delivering exceptional experiences that deepen guests' passion for well-being

Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills to build strong relationships with guests
  • Able to work in a fast-paced environment and prioritize tasks effectively
  • Detailed knowledge of spa services and products
  • Able to adapt to changing situations and priorities

What We Offer

We offer a range of benefits to support your career development and well-being:

  • Comprehensive training programs to enhance your skills and knowledge
  • Opportunities for career advancement and professional growth
  • Recognition and rewards for outstanding performance
  • A supportive and inclusive work environment

About Us

We are a world-renowned hospitality company committed to delivering exceptional experiences for our guests. Our team is passionate about providing personalized service and exceeding expectations.

Our employees enjoy access to exclusive benefits, including discounts on hotel rooms, food and beverage across our hotels, recognition programs, wellbeing and mindfulness programmes, and an Employee Assistance Program.

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