
Support Services Coordinator
1 week ago
We are seeking a skilled Behaviour Support Practitioner to join our team at Yongah Hill Immigration Detention Centre. In this role, you will provide positive behaviour support services to detainees with Autism Spectrum Disorder, Intellectual Disability, and other complex diagnoses.
As part of our Welfare and Engagement Team, you will report to the local Welfare and Engagement Manager within an Immigration Detention Facility (IDF). Your key responsibilities will include:
- Providing professional information and advice to detainees with complex needs, staff, and other relevant stakeholders regarding evidence-based approaches to reducing the impact and frequency of challenging behaviours.
- Contribute to the overall success of welfare services available to detainees, conduct comprehensive assessments relevant to the detainee's presenting issues, needs and circumstances as well as Functional Behaviour Analysis to assist in the development and implementation of the Detainee Behaviour Support Plan.
- Support complex case and critical incident reviews and provide support to site-based W&E personnel to identify and support detainees identified as at risk.
Key Skills and Qualifications:
- A degree in psychology, counselling, social science or other related fields
- Ability to conduct functional behaviour assessment and design function-based behaviour support plans
- Experience using evidence-based interventions/strategies and person-centred approach in managing challenging behaviours
- Minimum of 3 years (full-time equivalent) experience working as a Behaviour Support Practitioner and providing positive behaviour support
- Experience in working with people with complex needs including, complex trauma, adults and the elderly with Autism Spectrum Disorder, Intellectual Disability, and other complex and mental health diagnoses
- Experience in working with people from Culturally and Linguistically Diverse (CALD) and different religious backgrounds
- Ability to develop and conduct psychological/psychoeducation programs
- Understand the principles of Positive Behaviour Support
Benefits:
- Permanent full-time position with a competitive salary and benefits package
- Opportunities for career growth and professional development
- Work-life balance with flexible working hours
- Access to global employee networks and referral programs
About Us:
At Serco, we value trust, care, innovation, and pride in everything we do. We deliver essential public services in areas such as defence, justice, immigration, healthcare, facilities management, and citizen services.
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