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Sephora Store Leader

2 months ago

Sydney, New South Wales, Australia Sephora Full time
About Sephora

Sephora is a global beauty retailer that empowers individuals to discover their unique style and self-expression. Our purpose is to expand the way the world sees beauty by fostering a culture of diversity, inclusivity, and creativity.

Role Overview

We are seeking an exceptional Floor Manager to join our team in our Sydney store. As a key member of our Management team, you will play a crucial role in driving sales, leading a high-performing team, and delivering an unparalleled client experience.

Key Responsibilities
  • Lead by example, showcasing the Sephora experience to clients through embodying our DNA of delivering a curated, innovative prestige beauty experience.
  • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow Senior Beauty Advisors.
  • Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.
Requirements
  • Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A hands-on leader who loves being on the sales floor to motivate, coach, and help store team members succeed.
  • Possession of excellent client service and experiential retail skills to ensure the store represents the Sephora brand.
  • A drive for results with a history of exceeding sales targets and KPI's.
What We Offer
  • A competitive salary of up to $29.04 per hour, plus superannuation and commission.
  • Opportunities for personal development in ANZ through succession.
  • The chance to work across all categories from beauty, skincare, haircare, and wellness, as well as store functions of sales, management, and back-of-house operations.
  • A unique online learning platform and field trainers to support professional growth and development.
  • A fun social calendar and opportunities to be part of a dynamic, inclusive, and supportive team environment.
Location

This role is based in our Sydney store, with the opportunity to work across various locations within the city.

About You

We are looking for an exceptional individual who is passionate about delivering outstanding client experiences and driving business results. If you have a proven track record in retail management and are eager to take on new challenges, we encourage you to apply.