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Library Services Coordinator
2 weeks ago
TAFE Queensland is a leading Vocational Education and Training provider in the State, delivering practical and industry-relevant training to students for over 140 years.
Key Responsibilities- Customer Service Delivery: Provide high-quality customer service to clients, including assistance with general enquiries, loans, locating and accessing resources, basic reference and assignment help queries, wireless and PC technical assistance, printing, copying, and scanning.
- E-Resource Support: Assist TAFE students and staff with their use of e-resources, the learning management system, online systems, equipment, and software relevant to teaching and learning.
- Adaptability and Teamwork: Demonstrate adaptability to change within your workplace, including tasks and library locations, while working collaboratively with stakeholders and colleagues to achieve outstanding client service.
- A Diploma of Library and Information Services or equivalent qualification, which allows eligibility for Library Technician membership of the Australian Library and Information Association.
- Proven ability to provide quality customer information service delivery using new technology, including maintaining library information systems, problem-solving technology issues, and technical services.
