Clinical Services Coordinator

4 days ago


Gold Coast, Queensland, Australia Icon Group Full time
Join Our Team: Administration Officer - Icon Cancer Centre

We're seeking a highly motivated and organised Clinical Services Coordinator to join our team at the Icon Cancer Care Centre Gold Coast. In this role, you will provide administrative support to our clinical teams, ensuring the smooth operation of our centre.

  • You will be responsible for managing patient information, updating medical records and processing billing
  • Your excellent communication and interpersonal skills will enable you to provide high-level customer service to patients and their families
  • You will also be required to work collaboratively as part of a team to achieve goals and objectives
About the Role:

We're looking for someone with previous experience in a similar role, preferably in a hospital or medical practice setting. You will have a strong understanding of medical reception, radiation oncology or inpatient services, and be proficient in using electronic practice management systems.

  • You will also have a keen eye for detail, be able to maintain accurate records and reports, and possess strong computer skills, particularly in Microsoft Office applications
  • Your excellent communication and problem-solving skills will enable you to handle sensitive situations with empathy and tact
Key Responsibilities:

The successful candidate will be responsible for:

  1. Managing patient information, updating medical records and processing billing
  2. Providing a high level of customer service to patients and their families
  3. Working collaboratively as part of a team to achieve goals and objectives
  4. Coordinating maintenance tasks and liaising with contractors
  5. Preparing documents, managing correspondence and maintaining accurate records


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