Community Services Coordinator

1 week ago


Gold Coast, Queensland, Australia WISE EMPLOYMENT Full time

About WISE EMPLOYMENT

At Aveo, we believe that our employees are our greatest asset. That's why we're committed to attracting, developing, motivating, rewarding and retaining the best talent in the industry. We strive to create a work environment that is inclusive, supportive and stimulating, where our employees feel valued, empowered and able to thrive.

The Position:

We are seeking a Community Services Coordinator to join our team at Robina Gardens Retirement Living. This is a permanent full-time opportunity working Monday-Friday, requiring an enthusiastic approach to customer service, coupled with financial acumen, strong negotiation skills and people management skills.

Responsibilities:

  • Coordinate all daily operations of village services including safety, security, maintenance, compliance and events
  • Build resident satisfaction by creating a vibrant and inclusive culture throughout the community that is built on communication, professionalism and respect
  • Implement village financial budgets and be responsible for all financial performance of the village
  • Manage a small team of staff including hiring, rostering/timesheets and performance management
  • Liaise with internal and external teams including but not limited to: sales, marketing, legal, safety/risk and contractors

Requirements:

  • Prior experience in a customer-facing management role (e.g Hotel/Tourism, Retirement Living, Operations, Property or Facilities Management etc.)
  • Highly developed interpersonal skills where you pride yourself on your communication, time management, professionalism, empathy and negotiation skills
  • Thorough knowledge of Microsoft Office (Word, Outlook, Teams, Excel PowerPoint)


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