
ICT Support Specialist
7 days ago
Job Overview
Our team seeks a skilled professional to deliver high-quality technical support and customer service. The ideal candidate will manage ICT issues, develop knowledge articles, and provide staff education and training.
Main Responsibilities
- Provide first and second-level technical support
- Develop and maintain knowledge articles
- Conduct regular staff training sessions
- Ensure compliance with best practices and ITIL standards
- Maintain and support ICT assets and services
- Identify and implement ICT improvement initiatives
- Participate in on-call rotation for 24-hour support
About the Opportunity
This role is part of our mission to provide primary health care and aeromedical services across Queensland.
What We Offer
- A competitive remuneration package
- Generous not-for-profit tax-free benefits
- Free parking at the airport
- A collaborative and supportive work environment
- Employee Assistance Program
- Private health insurance discounts
- Novated leasing options available
- Discounted gym membership
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