ICT Support Specialist

3 days ago


Brisbane, Queensland, Australia beBeeSupport Full time $70,000 - $95,000

Job Title: ICT Support Specialist

Description: We are seeking a skilled ICT Support Specialist to join our team. In this role, you will provide first and second level technical support for employees across multiple sites in Queensland.

Responsibilities:

  • Manage and resolve first and second level ICT support requests
  • Provide technical support for software, hardware, communications, and networking equipment
  • Deploy new ICT assets to staff
  • Contribute to projects

Requirements:

  • Level 2 Service Desk trouble shooting experience in a Windows/Microsoft environment (Windows 7/8/10, MS Office, print, hardware, AD/Exchange/O365, file servers)
  • Current industry certifications; MCP and ITIL desired
  • Excellent customer service, communication, and interpersonal skills required
  • Ability to work within an environment where systems are undergoing continual change

Benefits:

  • Full-time, permanent role with flexibility between 8am and 5pm
  • Competitive salary and salary packaging options
  • Brisbane CBD location close to Central Station
  • Flexible work arrangement

What We Offer:

  • Part of a not-for-profit organisation making a difference to people's lives
  • Working in a high growth sector with career opportunities

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