ICT Support Specialist

1 week ago

Brisbane, Queensland, Australia beBeeTechnical Full time $60,000 - $90,000

Job Overview:

  • As a technical support specialist, you will provide first and second level ICT support for approved software and hardware in accordance with Managed Operating Environment and Corporate Desktop guidelines.
  • You will be responsible for coordinating the provision of ICT support services for internal and external providers, stakeholders, and users.
  • To succeed in this role, you must maintain an up-to-date knowledge and understanding of the department's business activities, ICT environment, and developments and trends in information technology.

Requirements:

  • You should have highly regarded qualifications in Microsoft Windows, Microsoft Active Directory, Microsoft Office Productivity Suite, and ITIL toolsets or similar.
  • Demonstrated interpersonal and communication skills are essential to build and maintain effective relationships with team members, users, and stakeholders.
  • Previous experience in a technical support environment is mandatory.

Perks:

  • Enjoy a 36.25 hour working week with flex-time accrual.
  • Flexible working options allow you to balance work-life/home-life.
  • Our beautiful city location is close to the Brisbane Botanical Gardens, within a 10-minute walk from Central Station.
  • Take advantage of training and development opportunities.
  • Generous superannuation (up to 12.75% employer contribution).
  • Salary sacrificing options available.

Why Us:

  • We value our employees' well-being and strive to create a positive work environment.
  • Opportunities for career growth and professional development.
  • Competitive salary and benefits package.

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