Senior Franchise Operations Manager

3 days ago

Brisbane, Queensland, Australia beBeeFranchising Full time $90,000 - $120,000
Job Title: Sr. Franchising Manager

We are seeking an experienced and skilled franchising professional to oversee the end-to-end franchising processes for Australia and New Zealand.

Your primary responsibilities will include managing new applicant processes from concept status through to either decline or approval, coordinating with Director, Franchise Performance (DFP) and Business Development Managers (BDM) to complete interviews and On the Job Evaluations (OJE's) as required, summarizing all findings and agreeing on final position with Key Stakeholders, communicating directly with candidates and franchisees as required to facilitate new applicant and transfer processes, administering all documentation as required by internal policy and Australian and New Zealand Laws and regulations, and ongoing review of all processes and documentation that relate to franchising to ensure accuracy and simplify processes wherever possible.

  • Prepare or review where required, all franchising and transfer documentation and processes to ensure consistency and as required by law and Policy.
  • Review all documentation and forms that relate to transfers and update / recommend changes to improve accuracy and efficiency.
  • Coordinate interviews and meetings in each territory with DFP's and BDM's as required.
  • Work closely with the legal team (Transfers/Franchising) to finalize all necessary paperwork and move transfers to approval stage and agree on settlement dates.

In addition to your experience and skills, you will also need to have excellent communication and negotiation skills, high attention to detail, and proven ability to review processes and implement change for continuous improvement.

Key Skills:
  • Franchising management
  • Documentation management
  • Communication and negotiation
  • Process review and improvement
About Us:

We offer a dynamic work environment and opportunities for professional growth and development.

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