Customer Experience Specialist

3 weeks ago


Brisbane Airport, Australia AccorHotel Full time

We are seeking an experienced Bartender to join our exceptional food and beverage team at the premium Qantas Lounges in Brisbane.

About the Role

This is a permanent part-time position, approximately 4-5 days per week with rosters from 1pm to around 9pm (can vary depending on flight schedules).

You will be responsible for creating exceptional service experiences for our valued Qantas guests in our busy bar service points. This role involves coffee making/barista skills and requires outstanding guest service skills, a passion for people and human connection, and proven experience working in a busy bar environment.

Key Responsibilities
  • Provide exceptional customer service to Qantas passengers
  • Prepare and serve beverages, including cocktails and coffee
  • Work collaboratively as part of a high-performing team
What We Offer
  • A stable roster with opportunities for career development
  • A competitive salary of AU$70,000 - AU$80,000 per annum, dependent on experience
  • Amazing benefits, including uniforms, free dry cleaning, delicious staff meals, complimentary coffees and soft drinks during shifts, and worldwide accommodation discounts
  • Long-term career development opportunities across the global Accor group
  • 6 months+ staff flight benefits
About Us

We are an inclusive company committed to attracting, recruiting, and promoting diverse talent. Our commitment to diversity and inclusion aligns with our ambition to deliver exceptional customer experiences.



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