Customer Experience Specialist
1 day ago
**Job Title:** Customer Experience Specialist
Salary: Estimated $60,000 - $80,000 per annum based on experience and location in Australia.
At Telstra Limited, we are seeking a skilled Retail Sales Consultant to join our Carindale store on a part-time basis. As a key member of our team, you will play a vital role in delivering exceptional customer experiences, showcasing our latest products and services, and driving sales growth.
Key Responsibilities:
- Provide personalized solutions for customers, helping them achieve their telecommunications goals.
- Develop and maintain strong relationships with existing customers, identifying opportunities to upsell and cross-sell products and services.
- Work collaboratively with colleagues to meet sales targets, KPIs, and business objectives.
- Stay up-to-date with the latest technology and product offerings, providing expert advice to customers.
Requirements:
- Proven track record in customer-facing roles, preferably in retail or sales environments.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.
- Strong problem-solving skills, with the ability to identify and address customer needs.
- Ability to work in a fast-paced, dynamic environment, prioritizing tasks and managing time effectively.
Benefits:
- Competitive salary package, including base salary and performance-based incentives.
- Ongoing training and development opportunities, ensuring you stay ahead in your career.
- Access to exclusive discounts across hundreds of brands and partners.
- Flexible working arrangements, allowing you to balance work and personal life.
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