International Sales Development Representative

4 weeks ago

Melbourne, Victoria, Australia KnowBe4 Full time
About KnowBe4

KnowBe4 is a leading provider of security awareness training and simulated phishing platforms. Our mission is to empower organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day.

We have been recognized as a best place to work for women, millennials, and in technology for four years in a row. We have also been certified as a "Great Place To Work" in eight countries and have earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Job Summary

The International Sales Development Representative will act as pre-sales support and be responsible for reaching out to prospects, qualifying them, and passing interested prospects to the sales teams. This position requires researching potential customers, connecting with and educating prospects on our product offerings, and qualifying leads before passing them to the direct sales teams.

Key Responsibilities:
  • Reach out to cold prospects via phone and/or email to get them interested in a KnowBe4 product
  • Develop and execute a strong prospecting plan of attack, including email and call scripts
  • Gauge the interest of prospects to qualify them as potential customers
  • Follow up all IQLs by contacting them and getting them interested in a KnowBe4 demo and identifying key contacts for the sales team to follow up
  • Pass the leads to the Enterprise or SMB sales team depending on the size of the company
  • Provide in-depth information to the ENT and SMB reps to enable the most qualified and productive demos
  • Map global customer accounts identifying key contacts in each region
  • Collaborate with sales and marketing team members on strategic sales approaches
  • Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com
Requirements:
  • Previous SDR experience
  • Familiarity with standard concepts, practices, and procedures within the IT Security Field (a plus)
  • Experience with Gmail and Google Docs
  • Experience with MS Office
  • Excellent verbal and written communication skills
  • Good computer skills
  • Friendly phone voice
  • Pleasantly persistent as it can take multiple tries to reach a prospect
  • Ability to leave a message and sound interested
  • Must be highly organized and results-oriented
Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit our website.

Note: An applicant assessment and background check may be part of your hiring procedure.

KnowBe4 is an equal opportunity employer and welcomes applications from diverse candidates.

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