Senior HR Advisor

6 days ago

Sydney, New South Wales, Australia Course Full time
About the Role

We are seeking a highly skilled Senior HR Advisor to join our team at Rippling. As a key member of our HR function, you will play a critical role in supporting our Employer of Record service and providing guidance on Modern Awards.

Key Responsibilities
  • Develop and maintain internal and external policies on leave management, performance management, investigations, and claims.
  • Execute leave of absence management, performance management, terminations, and other HR challenges that present legal or regulatory risk.
  • Work closely with our product and engineering teams to develop a best-in-class HR Services offering that leverages technology to ease the administrative burden of HR compliance.
  • Manage employee claims related to unemployment benefits, leave, or disability benefits, workers' compensation, and employee grievances.
  • Respond to inquiries from clients and develop programs and processes with our sales, implementation, support, and client services teams to meet our commitments to our customers.
  • Establish processes to professionalize our offering and optimize our efficiency around these offerings.
  • Support other regions as needed.
  • Provide guidance and support related to Modern Award and EBA interpretation for both EOR and Global client base.
  • Partner with Implementation, Sales, and Support teams to ensure customer needs are being met throughout their customer journey.
  • Track ongoing updates to Australian labour laws and ensure Rippling's product remains up to date.
  • Collaborate closely with Product and Engineering to improve and troubleshoot customer issues as well as provide feedback on product enhancements related to Australia compliance laws and best practices.
Requirements
  • 6+ years of experience providing HR advice/consulting services to clients, or in an internal HR business function for a fast-paced organization in Australia.
  • 6+ years of full payroll administration experience in Australia.
  • Deep understanding of human resources and payroll compliance rules and regulations in Australia.
  • Experience managing employee claims related to unemployment benefits, leave, and disability benefits, workers' compensation, and employee grievances.
  • Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution.
  • Excellent client-facing verbal and written communication skills.
  • Languages: English Professional Working Proficiency is a requirement.
  • Benefits and pension administration is a 'nice to have'.

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