Senior Customer Success Manager
1 month ago
Collibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor and Collibra Subject Matter Expert (SME), you will be responsible for building and maintaining relationships with our customers, driving adoption, and ensuring their success.
Key Responsibilities:- Collaborate with customers to develop and execute customer success plans, providing education on Collibra best practices and driving adoption and growth.
- Identify critical customer needs and map appropriate resources cross-functionally, including product management, education, support, professional services, coaching, and partners.
- Lead business reviews and complex workshops with customers, driving executive engagement to gain sponsorship for Collibra.
- Quantify and communicate business value of Collibra to customer executives.
- Lead internal projects to improve, scale, and evangelize the customer success function within Collibra.
- Partner closely with the Sales team and other internal stakeholders to provide input into account planning and proactively identify growth opportunities.
- Scale adoption by leveraging virtual tools and standardized materials, including Gainsight, to manage day-to-day operations.
- 5-6 years of experience managing large enterprise SaaS accounts.
- Proven track record of driving adoption and identifying/remediating risk to drive renewal, cross-sell, and up-sell.
- Experience supporting a high volume of accounts, identifying gaps, and improving adoption.
- Experience carrying and achieving quota.
- Experience working in a non-traditional office environment with virtual teams and remote work.
- A dynamic and inclusive work environment.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A collaborative and supportive team.
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Senior Customer Success Manager
3 weeks ago
Lake Argyle, Australia Collibra Full timeSenior Customer Success ManagerCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor and Collibra Subject Matter Expert (SME), you will be responsible for building and maintaining relationships with our customers. Your primary goal will be to drive adoption, move customers along the maturity curve, and derive...
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Senior Customer Success Manager
1 month ago
Lake Argyle, Australia Collibra Full timeSenior Customer Success ManagerCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor and Collibra Subject Matter Expert (SME), you will be responsible for building and maintaining relationships with our customers, driving adoption, and ensuring their success.Key Responsibilities:Collaborate with customers to...
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Senior Customer Success Manager
3 weeks ago
Lake Argyle, Australia Collibra Full timeSenior Customer Success ManagerCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor and Collibra Subject Matter Expert, you will be responsible for building and maintaining relationships with our customers, driving adoption, and ensuring their success.Key Responsibilities:Collaborate with customers to develop...
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Senior Customer Success Manager
3 weeks ago
Lake Argyle, Australia Collibra Full timeSenior Customer Success ManagerCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor and Collibra Subject Matter Expert (SME), you will be responsible for building and maintaining relationships with our customers. Your primary goal will be to drive adoption, move customers along the maturity curve, and derive...
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Senior Customer Success Manager
2 weeks ago
Lake Argyle, Australia Collibra Full timeSenior Customer Success ManagerCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor and Collibra Subject Matter Expert (SME), you will be responsible for building and maintaining relationships with our customers. Your primary goal will be to drive adoption, move customers along the maturity curve, and derive...
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Senior Customer Success Manager
1 month ago
Lake Argyle, Australia Collibra Full timeUnlock Customer Success with CollibraCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor, you will be responsible for building and maintaining relationships with our customers, driving adoption, and ensuring their success with our solution.Key Responsibilities:Develop and execute customer success plans to...
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Senior Customer Success Manager
1 month ago
Lake Argyle, Australia Collibra Full timeUnlock Customer Success with CollibraCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor, you will be responsible for building and maintaining relationships with our customers, driving adoption, and ensuring their success with our solution.Key Responsibilities:Collaborate with customers to develop and execute...
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Senior Customer Success Manager
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Lake Argyle, Australia Collibra Full timeUnlock Customer Success with CollibraCollibra is seeking a seasoned Senior Customer Success Manager to join our team. As a trusted advisor, you will be responsible for building and maintaining relationships with our customers, driving adoption, and ensuring their success with our solution.Key Responsibilities:Develop and execute customer success plans to...
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Senior Customer Success Manager
2 days ago
Lake Argyle, Australia Collibra Full timeCustomer Success Role at CollibraCollibra is seeking a skilled Senior Customer Success Manager to join our team. As a Senior Customer Success Manager, you will be responsible for building and maintaining relationships with Collibra customers. You will serve as a trusted advisor and Collibra Subject Matter Expert (SME), helping customers drive adoption, move...
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Senior Customer Success Manager
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Lake Argyle, Australia Collibra Full timeUnlock Customer Success with CollibraAs a Senior Customer Success Manager at Collibra, you will be responsible for building and maintaining relationships with our customers. You will serve as a trusted advisor and Collibra Subject Matter Expert (SME), helping customers drive adoption, move along the maturity curve, and derive value from our solution.Key...
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Senior Customer Success Manager
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Senior Customer Success Manager
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Lake Argyle, Australia Collibra Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Collibra. As a key member of our Customer Success organization, you will be responsible for building and maintaining strong relationships with our enterprise customers.Key ResponsibilitiesDevelop and execute customer success plans to drive adoption and growth of...
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