Admin Support Specialist

5 days ago

Newcastle, New South Wales, Australia beBeeCustomerService Full time $45,000 - $75,000
Job Title:

Customer Service Representative

Job Description:

As a Customer Service Representative, you will be responsible for handling customer enquiries and repair requests in a timely and professional manner. You will also be required to develop and maintain effective customer relationships through excellent communication and follow-up skills.

Key Responsibilities:
  • Handling and escalating customer enquiries and repair requests;
  • Accurate data entry of service jobs;
  • Developing and maintaining effective customer relationships through excellent communication and follow-up skills;
  • Effectively troubleshooting and resolving issues in a timely and professional manner;
  • Schedule planning to ensure maintenance is completed on time.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Strong computer literacy and data entry experience;
  • Outstanding Customer Service experience, especially over the phone;
  • An outgoing and friendly personality;
  • Must be a

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