Overnight Telephone Liaison

6 days ago

Melbourne, Victoria, Australia Marriott Full time

About the Role

We are seeking a highly skilled and enthusiastic Overnight Telephone Liaison to join our team at Marriott International. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities

  • Answer and respond to guest inquiries in a timely and professional manner, providing accurate information about hotel amenities, services, and local attractions.
  • Process guest requests for wake-up calls, room service, and other services, ensuring that all requests are fulfilled to the guest's satisfaction.
  • Operate the hotel's telephone switchboard, connecting and directing calls to the appropriate extension, and taking messages for guests who are not available.
  • Provide information and assistance to guests about hotel facilities, services, and local area information, ensuring that all guests have a positive and memorable experience.
  • Work collaboratively with other hotel departments, such as Housekeeping, Food and Beverage, and Front Desk, to ensure seamless service delivery and guest satisfaction.

Requirements

  • Excellent communication and interpersonal skills, with the ability to interact with guests and colleagues in a professional and courteous manner.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm, and a willingness to adapt to changing situations.
  • Strong problem-solving skills, with the ability to think critically and resolve issues in a timely and effective manner.
  • Ability to work independently, with minimal supervision, and as part of a team, to achieve common goals and objectives.

What We Offer

  • Competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for career advancement, with training and development programs to help you grow and succeed in your role.
  • A dynamic and supportive work environment, with a team of professionals who are passionate about delivering exceptional guest service.
  • Recognition and rewards for outstanding performance, including employee recognition programs and bonuses.

  • Overnight Telephone Liaison

    2 days ago

    Melbourne, Victoria, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Overnight Telephone Liaison to join our team at Marriott International. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer and...

  • Senior Medical Science Liaison

    6 days ago

    Melbourne, Victoria, Australia Novo Nordisk AS Full time

    About the RoleNovo Nordisk A/S is seeking a highly skilled and experienced Senior Medical Science Liaison to join our team in Melbourne, Victoria. As a Senior Medical Science Liaison, you will play a critical role in establishing and maintaining long-term peer-to-peer clinical and scientific relationships with key opinion leaders and healthcare...

  • Senior Medical Science Liaison

    2 days ago

    Melbourne, Victoria, Australia Novo Nordisk Pharmaceuticals Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Medical Science Liaison to join our team at Novo Nordisk Pharmaceuticals. As a key member of our medical affairs team, you will play a critical role in establishing and maintaining long-term peer-to-peer clinical and scientific relationships with key opinion leaders and healthcare...

  • Student Enrolment Liaison

    2 days ago

    Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    About the RoleWe are seeking a highly skilled and student-focused Student Enrolment Liaison to join our team at Chisholm Institute of TAFE. As a key member of our Enquiry and Enrolment team, you will play a vital role in providing exceptional support to prospective students, ensuring a seamless and efficient enrolment experience.Key ResponsibilitiesEnquiry...

  • Night Manager

    6 days ago

    Melbourne, Victoria, Australia Hilton Worldwide, Inc. Full time

    Job Title: Night ManagerAbout the Role:The Night Manager is a key member of the hotel team, responsible for ensuring the smooth operation of the hotel during the overnight hours. This role requires a high level of leadership, communication, and problem-solving skills.Key Responsibilities:Manage and take full responsibility for the hotel during the overnight...

  • Legal Assistant

    6 days ago

    Melbourne, Victoria, Australia Kaleidoscope Legal Recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Legal Assistant to join our team in the Melbourne CBD. As a Legal Assistant, you will play a key role in supporting our Partner and their team in delivering high-quality legal services to our clients.Key ResponsibilitiesPreparation of legal documents and other correspondenceMaintaining legal files...

  • Senior Legal Administrator

    2 days ago

    Melbourne, Victoria, Australia Legal People Full time

    About This RoleWe are seeking a highly motivated and experienced Senior Legal Administrator to join our team at Legal People. As a Senior Legal Administrator, you will provide administrative support to our Partner in a busy practice, ensuring the smooth running of day-to-day activities.Key ResponsibilitiesManage the Partner's diary and arrange...

  • PA / Legal Assistant - Outstanding Law Firm to work for

    6 days ago

    Melbourne, Victoria, Australia Engage Personnel Full time

    Job SummaryEngage Personnel is seeking an experienced Personal Assistant / Legal Secretary to support a Senior Partner in a dynamic and inclusive law firm. The ideal candidate will have 3+ years of support experience within a legal practice, excellent organizational and communication skills, and experience using billing systems.About the RoleThe Personal...

  • Family Law Associate

    23 hours ago

    Melbourne, Victoria, Australia Legal People Full time

    Family Law Assistant OpportunityWe are seeking an experienced and motivated Legal Assistant to join our team at a well-established and highly regarded Melbourne Law Firm.As a key member of our family law team, you will be responsible for providing administrative support to two Partners, including diary management, drafting correspondence, and filing legal...

  • Guest Service Officer

    4 weeks ago

    Melbourne, Victoria, Australia Hyatt Full time

    Description:About HyattAt Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences . With over 590 properties around the world, our brands include: Andaz,...

  • Senior Legal Administrator

    2 days ago

    Melbourne, Victoria, Australia Legal People Full time

    About Our ClientLegal People is a specialist Plaintiff Law Firm dedicated to delivering exceptional results for our clients. We are seeking a highly motivated and experienced Senior Legal Administrator to join our team.About This RoleAs a Senior Legal Administrator, you will provide administrative support to our Partners and team members, ensuring the smooth...

  • Lettings Coordinator

    4 days ago

    Melbourne, Victoria, Australia Alcea Consultancy Full time

    Job Summary:We are seeking a highly organized and customer-focused Lettings Coordinator to join our team at Alcea Consultancy. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our lettings business.Key Responsibilities:Application Processing: Process tenancy applications and prepare tenancy...

  • Front Office All Rounder

    1 month ago

    Melbourne, Victoria, Australia DoubleTree by Hilton Hotel Melbourne - Flinders Street Full time

    Please note - We can only application from candidates with Full Australian Working Rights Located in the heart of Melbourne's CBD, steps from the arts and entertainment district, DoubleTree by Hilton Hotel Melbourne - Flinders Street is an ideal base for travellers. At DoubleTree our essence is "Simply Welcoming" and your position as a Front Office All...

  • Client Relations Specialist

    6 days ago

    Melbourne, Victoria, Australia FNZ Group Full time

    As a Client Relations Specialist at FNZ Group, you will serve as the essential liaison for our esteemed clients, which primarily include investors and financial advisers. Your role will encompass a broad spectrum of client interactions, involving both incoming and outgoing communications, as well as written correspondence regarding our extensive array of...

  • Client Relations Specialist

    6 days ago

    Melbourne, Victoria, Australia FNZ Group Full time

    As a Client Relations Specialist at FNZ Group, you will serve as the essential liaison for our esteemed clients, which primarily include investors and financial advisers. Your role will encompass a broad spectrum of client engagements, including both incoming and outgoing phone communications, as well as written correspondence regarding our extensive array...

  • Client Engagement Specialist

    6 days ago

    Melbourne, Victoria, Australia FNZ Group Full time

    As a Client Engagement Specialist at FNZ Group, you will serve as the key liaison for our esteemed clients, which include investors and financial advisers. Your role will encompass a variety of client interactions, including both incoming and outgoing communications via phone and written correspondence, all pertaining to our extensive array of products and...

  • Area Supervisor

    3 days ago

    Melbourne, Victoria, Australia Smiths Detection Full time

    Job SummaryThe Area Supervisor will be responsible for providing technical support to customers and sales/project staff for Smiths Detection products. This individual will have extensive experience in the support of multiple products and customer interaction, with strong communication and problem-solving skills.Key ResponsibilitiesCarry out service,...

  • Strategic Growth Manager

    6 days ago

    Melbourne, Victoria, Australia Predictus Search Full time

    Business Development Manager - Predictus SearchFounded with a vision to enhance veterinary diagnostics, Predictus Search is dedicated to providing superior analytical services across the veterinary sector. Our commitment lies in delivering exceptional diagnostic solutions that meet the diverse needs of animal health professionals, ensuring the well-being of...

  • Area Supervisor

    1 day ago

    Melbourne, Victoria, Australia Smiths Detection Full time

    Job SummaryThe Area Supervisor - Technical Support Specialist will be responsible for providing technical support to Smiths Detection customers and sales/project staff. This individual will have extensive experience in the support of multiple products in the Smiths Detection portfolio and will possess excellent communication and problem-solving skills.Key...

  • Area Supervisor

    6 days ago

    Melbourne, Victoria, Australia Smiths Detection Full time

    Job DescriptionJob Title: Area SupervisorJob Summary:We are seeking an experienced Area Supervisor to join our team at Smiths Detection. The successful candidate will be responsible for providing technical support to our customers and sales/project staff, as well as maintaining technical skills and development of technical knowledge relevant to their...