Admissions Specialist
3 days ago
The Admissions Specialist plays a critical role in the Inpatient Program areas, serving as the first contact point for patients. This position is responsible for providing compassionate understanding, efficient solutions, and consistent results for outpatients, staff, and doctors.
Key Responsibilities:
- Assessing patients over the phone or in person to determine their suitability for our programs.
- Providing clear and efficient communication with patients, staff, and doctors to confirm bookings and provide information.
- Managing competing demands in a busy environment while maintaining a high level of professionalism and customer service.
- Collaborating with the multidisciplinary team to ensure seamless patient care.
Requirements:
- Current Registration with AHPRA.
- Post Graduate Certificate in Mental Health (or working towards).
- Commitment to Quality Patient Care.
- Compliance with ACQSHC National standards.
- Sound clinical decision making and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work well independently and within a team.
Why Choose Us?
We offer a supportive environment that allows you to flourish and grow. Our people are at the heart of our organisation, and every day, they make a difference to the lives of our patients and their families. We encourage continuous professional development, specialisation, and education, and support our people to grow and thrive.
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